I am a detailed, solution oriented thinker with a rational mind. Transparent and structured communicator. Reliable, hard working and motivated. Quick learner and team player.
DigiWerkstatt 4.B, Remote, Germany
Brite, Remote, Germany
The Connectivity Group is looking after Brite’s PSD2 APIs based bank connections and KYC and identity verification providers. We are building highly converting A2A (Account-to-Account) instant payments flows which are compliant with the regulation set out by the SFSA.
- Built a team and hired 4 Product Managers.
- Restructured the team and established new processes for scalability.
- Responsible for market expansion and payment performance for Brite Instant Payments.
- Setting KPIs and OKRs as well as setting guidelines for ways of working and ensuring a high level of quality for bank
connections.
- Brite Instant Payments
- Brite Play
Token.io, Remote, Germany
- Responsible for five products: Developer Dashboard, Reseller Dashboard, Admin Dashboard, Hosted Payment Page, Internal test tool
- Re-launched the “web app” (aka hosted payments page) including design, planning and delivery.
Token.io, Remote, Germany
- Building a Pre-Sales organisation to scale the business.
- Work closely with Product to set out a successful product roadmap based on customer feedback and demand in the industry.
- Improvement of internal processes, best practices, knowledge exchange and on-boarding of new employees.
- Drafting solutions, working with system/solution architects, ensuring success end-to-end.
- Building momentum.
Token.io, Remote, Germany
- Supporting to vet and close deals.
- Drafting solutions, working with system/solution architects, ensuring success end-to-end.
- Improving products by working closely with internal RnD.
- Scaling the business and building momentum.
Klarna, Berlin, Germany
- Established a new team to create a new product at Klarna: Chrome Extension to enable shopping with Klarna on every e-commerce store
- Lead user and market research, built prototypes, conducted user tests and created the roadmap for the product.
- Launching this new product which allows both new and existing Klarna users to shop anywhere by leveraging Virtual Card Numbers together with AI and Automation technology.
Klarna, Berlin, Germany
- Successfully built highly customized solutions based on Klarna’s public and internal APIs for enterprise clients.
- Clients included Apple (EasyUpgrade program), Xbox (All Access in the UK), IKEA, Timberland US, Altra Running US, SaksOff5th US and the Studierendenwerk Düsseldorf (student body for a group of German universities).
- These solutions included specialized in-store payment solutions powering upgrade programs, easily deployable online payment solutions based on JS SDKs and online topup mechanisms.
- Successfully built up a new team from scratch and scaled it up.
Klarna, London, United Kingdom
- Responsible for ensuring a smooth technical end-to-end onboarding for Klarna’s clients.
- Conducted pre-sales and sales support, technical end-to-end consultation and launch oversight.
- Client portfolio featured ASOS, Nike, The Inditex group, Missguided, The Hut Group, adidas, JD Sports, Schuh, NEXT, Michael Kors and Mango.
Klarna, London, United Kingdom
- Responsible for the UK market: Ensuring Klarna's products Klarna Checkout and Klarna Payments (including instalments and Buy Now, Pay Later) were fit for market.
- Driving improvements of consumer facing UX elements for example the shipping method selector inside Klarna Checkout.
- Conducted research with clients and users aimed to improve the merchant facing order management portal as well as customer facing transactional post purchase communication.
Klarna, London, United Kingdom
- Responsible for leading integration projects with Klarna’s merchants including pre-sales support and consultation for the integration of Klarna Checkout.
- Clients included Bodybuilding Warehouse, House of Elysian, Missguided, Charlotte Tilbury.
Klarna, Cologne, Germany
- Responsible end-to-end for integration projects for Klarna’s payments solutions into strategic enterprise partners for the DACH+NL region.
- Successfully launched multiple integrations with our partners and design merchants/clients.
- Partners included PAY.ON, pixi*, Oxid, Shopware.
Klarna, Cologne, Germany
- Responsible for project management of new and existing integrations of Klarna’s payment solutions with partners.
- Partners included PayCheckout, Sisow, SafeCharge, Payone, PayUnity, BüroWare, 4SELLERS, Mauve, MOS Tangram, SEOshop; xt:Commerce and Speed4Trade.
Flughafen Köln Bonn, Cologne, Germany
- Responsible for firewall administration for the entire operational network, web server administration, network security and linux server administration.
Direct report
I had the privilege of working under Stefan's effective leadership for the majority of my tenure at Klarna. During this time, his proficiency in both product and team management consistently stood out. His ability to identify and address gaps within product offerings, coupled with his talent for articulating and managing various stakeholders, ensured he was a driving force in enhancing team productivity.
Stefan's leadership skills shine in high-pressure environments. I have observed him adeptly juggling multiple projects, demonstrating an impressive capacity for strategic planning and effective multitasking. Beyond his managerial acumen, he carries the spirit of a true hacker. He has an innate ability to brainstorm and devise solutions on the fly, offering support to developers in ideation and execution. His ability to understand and resolve technical issues, coupled with his intuition to understand and extract the best from his teammates makes him an invaluable link between product management and development teams. I strongly and wholeheartedly recommend Stefan without any reservations.
Direct manager
I highly recommend Stefan as a product manager and as a person. He always stood out to me for his conscientiousness and empathy for his colleagues and customers, constantly bringing up pertinent examples of user research, comparable products and being a voice of the user in every interaction I had with him.
What made my job easier as a manager was his unwavering sense of accountability and drive to make his team and product better. I could always trust Stefan to make informed decisions and document his recommendations of WHY something would be better for customers, regardless of the difficulty of the problem or the stakeholders involved. This thoroughness paid off in many meetings, where Stefan always shined with his strong counterpoints and sparking many discussions with his thought provoking questions.
You’d be very lucky to have Stefan on your team.
Direct manager
I worked directly with Stefan for 3 years in different roles and locations. His development in this period has been impressive to say the least. He managed to build up a team from scratch, expand it and lead it through a set of ambitious projects in an uncharted territory. Warm hearted, hard working, precise and detailed in the way he deals with challenges: I highly recommend him!
Direct manager
I have worked with Stefan for over two years at Klarna, initially within the team that launched Klarna in the UK and more recently collaborating on rolling out new products to global enterprise retailers. Although we now work in different countries and different parts of the Klarna business, I still regularly defer to Stefan on topics related to how merchants integrate and technically work with Klarna. He has a deep knowledge of the Klarna platform in all the markets we operate in, he knows our APIs inside-out and has extensive experience of working with the many associated ecommerce and retail systems our merchants depend on. He has a sound commercial head on his shoulders, understanding what's important to our merchants' business and how to balance that against technical restraints and dependences. And, most importantly in my opinion, he operates with a single-minded determination to produce solutions that are the best experience possible for our merchant's customers.
You can find my personal photography portfolio at stefandelange.com.